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ISCENT 1-Year Warranty
Last updated: 2 November 2026
Every Ensō and Ensō Mini comes with a 1-year warranty. If yours develops a fault in its first year, we fix it. If we can't fix it, we replace it.
Who gives this warranty
ISCENT Trading L.L.C., Dubai, Trade Licence No. 772217.
What's covered
Ensō and Ensō Mini diffusers, and the accessories that come in the box, bought new from ISCENT or from an authorised retailer. We cover defects in materials and workmanship under normal use, including the motor, the atomiser, the battery and the electronics, for 12 months from the day you receive your diffuser.
What we'll do
- We help first. Many problems are solved in a few minutes with a quick check over WhatsApp.
- We repair it. If the fault is covered, we repair your diffuser at no charge.
- Or we replace it. If we can't repair it, or a repair would take more than 7 days, we replace it with a working diffuser of the same model. The replacement may be new or refurbished. A refurbished diffuser has been inspected, repaired where needed and tested by ISCENT to work like new, and we'll always tell you which one you're getting. Your replacement is covered for 12 months from the day you receive it.
- If the same fault comes back. If we've repaired the same fault twice and it returns, you can choose a new diffuser of the same model or a refund of the price you paid.
- We cover the cost. Approved claims cost you nothing. Within the UAE we collect your diffuser and deliver it back free of charge. If your diffuser was delivered outside the UAE, you send it to us and we pay to send it back.
How to make a claim
Message us on WhatsApp at +971 50 394 9566 or email info@iscent.com with your order number, or your receipt if you bought from another retailer, and a short description of the problem. A photo or video helps. If you can't find your receipt, contact us anyway and we'll help trace your purchase. Registering your diffuser is optional: it saves time if you ever need to claim, and not registering doesn't reduce your cover.
What isn't covered
- Damage from accidents, drops, liquids or misuse.
- Damage from opening, repairing or modifying the diffuser, by anyone other than ISCENT.
- Damage caused by oils other than ISCENT fragrance oils. Using other oils doesn't void your warranty. It only means damage those oils cause isn't covered.
- Normal wear, such as scratches and marks on the finish.
- Fragrance oil, which is used up over time.
After the first year
We still repair diffusers after the warranty ends. We'll tell you the cost before we start, and nothing is done without your approval.
Your rights
This warranty is in addition to your rights under UAE consumer protection law, and nothing in it limits them. For returns, see our Refund Policy.
You've brought home more than a device.
ISCENT is a Dubai house of home scenting. Every diffuser we make is built around cold-air diffusion, with no heat and no water, so fragrance arrives as our perfumers composed it.
Add Your Fragrances
Each ISCENT fragrance is meticulously crafted by master perfumers and delivered through cold-air diffusion to preserve every note.
Landmark of Luxury
AED 157.50
Landmark of Luxury opens like the doors of a grand hotel: a polished rush of grapefruit and orange, bright as morning light across marble. Geranium and pepper follow, floral and softly spiced, before a base of vetiver, cedarwood, patchouli, and benzoin settles into woody, resinous warmth. A Woody Oriental diffuser oil that fills a living room or entryway with quiet, year-round opulence — the signature of a place worth remembering.
Sense
AED 126
Sense carries the poise of a couture atelier in bloom. Bright cassis and bergamot open with tamarind, freesia, and green galbanum, before a luminous heart of lilac, jasmine, magnolia, and orange flower takes hold. Sandalwood, osmanthus, and musk close it with sensual warmth. A floral chypre diffuser oil for living rooms and dressing rooms that wears its elegance lightly, in any season.
Milano
AED 157.50
Milano wears the polish of an evening in the city. Bright bergamot and a flicker of clove open the air, then a refined heart unfolds — rose, resinous elemi, cracked pepper, and bay leaf. Amberwood, tonka, and musk settle underneath, warm and quietly opulent. An Oriental diffuser oil for living rooms and entryways, sophisticated after dark.
Royal Amber
AED 183.75
Bergamot opens bright as first light on a palace garden, then yields to a velvety heart of geranium, rose, and violet. Warmth gathers beneath — patchouli and amber deepened by musk, with vanilla and tonka lending a hushed, regal sweetness. A floral-oriental diffuser oil for living rooms and entryways that hold their poise, Royal Amber stays composed and unhurried in any season.
White Tea
AED 157.50
White Tea unfolds like a deep breath at a spa retreat. Crisp citrus and green tea open with a cool, herbal lift, settling into a soft white-floral heart edged with a whisper of spice. Woods, amber, and musk anchor the base in serene calm. A fresh, citrus-and-woody diffuser oil for the Ensō — at home in a sunlit bedroom, a bathroom, or any room you want quietly refreshed.
Patchouli Dreamscape
AED 126
Citrus, orange, and bergamot break like the first light of an oriental sunrise, opening onto a moonlit heart of rose, jasmine, and muguet. Beneath, vanilla and patchouli pool into something warm, earthy, and quietly sensual. Luxurious and romantic, Patchouli Dreamscape is a diffuser oil that drifts an Oriental-floral reverie through a bedroom or lamplit lounge, loveliest across long autumn and winter evenings.
Vanilla Rose
AED 157.50
Bright lemon and dewy water lily open like a window thrown wide, then give way to a velvety heart of rose dusted with sugar. Underneath, vanilla, white musk, and cedar settle into something warm and lingering. Floral and softly oriental, Vanilla Rose is a diffuser oil for the rooms where romance lives: a lamplit bedroom, an unhurried evening, a quiet winter night.
Eau d'Ombre
AED 157.50
Cassis flickers cool over black pepper and lavender, then deepens into a shadowed heart of guaiac wood, clove, geranium, and rose. Moss and ambrette seed draw it down to something earthen and half-hidden. Woody-chypre and quietly magnetic, Eau d’Ombre is a diffuser oil that fills a room with intrigue — a study, a dim lounge, an autumn evening that keeps its secrets.
Citrus Elixir
AED 157.50
Grapefruit, mandarin, and a lift of aldehydes break open like a citrus sunrise, then warm into a heart of ginger, melon, and dewy lily of the valley. Musk and vetiver settle underneath, grounding the brightness in something calm and green. Citrus Elixir is a diffuser oil that keeps a room feeling sunlit and awake — a kitchen at morning, a bright workspace, an entryway in spring or summer.
Eclat de Bois d'Orange
AED 183.75
Eclat de Bois d'Orange opens like morning light through orchard leaves: bergamot and zesty grapefruit, bright and unhurried. A bloom of orange blossom warms against cedarwood at its heart, before vetiver, amber, and musk settle the air with earthy calm. This citrus-woody diffuser oil brings a sunlit, romantic ease to living rooms and sunrooms — fresh in spring and summer, graceful all year on the Ensō.
Fleur de Litchi
AED 183.75
Juicy litchi, bergamot, and peach open like an orchard in full sun, sweet and a little sly, before peony, orange blossom, jasmine, and patelia bloom into a narcotic floral heart. Musk, moss, amber, and sandalwood settle underneath, soft and lingering. Fleur de Litchi is a diffuser oil that turns a room into a hidden French garden — luminous in spring and summer, romantic in a bedroom, an entryway, or anywhere you want petals in the air.
Opulent Sunset
AED 183.75
Opulent Sunset is golden hour made atmosphere. Lemon and clove flicker at the open, bright and faintly spiced, before a heart of rose and lily of the valley unfolds with a soft nutty warmth. Patchouli, cedarwood, and dry woods settle beneath amber and musk, glowing long after the sun drops. A floral-woody diffuser oil for living rooms and unhurried evenings, sensual and refined in any season.
Emirates Heritage
AED 183.75
Oud opens dark and resinous over dry cedarwood, then deepens through smoky cypriol and earthy patchouli before resolving into a long base of oud and creamy sandalwood. Woody and grounding, Emirates Heritage is a diffuser oil that lends a room quiet gravitas — at home in a study, a low-lit majlis, or a long winter evening, on the Ensō or Mini.
Peninsule
AED 210
Peninsule is a study in sweet seduction. Bright lemon and blackcurrant flash like first light, then yield to an opulent heart of peach, jasmine, ylang, geranium, and iris. Sandalwood, patchouli, vanilla, caramel, benzoin, and dry woods settle the room in lingering warmth. A gourmand-oriental diffuser oil for evenings, long dinners, and rooms meant to be remembered.
Neroli
AED 126
Neroli catches the Mediterranean at noon. Bergamot, mandarin, lemon, and orange spark against lavender and rosemary, then orange flower, neroli, and jasmine bloom at the heart — a sun-warmed orchard in bitter bloom. Amber, musk, and myrtle settle the air into golden, coastal calm. A citrus-floral diffuser oil for bright kitchens and breezy living rooms, luminous through spring and summer.
Island Euphoria
AED 157.50
Tiare flower opens bright and sun-warmed, then coconut turns creamy against ylang and frangipani — a tropical, fruity-floral hush. Vanilla and a whisper of musk settle the heart into soft, resort-calm warmth. Island Euphoria is a diffuser oil that turns a room into a quiet island afternoon, lovely through a bright bathroom, a sunlit bedroom, or a long, unhurried summer.
Velvet Serenity
AED 157.50
Orange blossom and frangipani open soft and luminous, then give way to a velvety heart of iris and sandalwood. A warm base of sandalwood, vanilla, and musk lingers like a favorite throw drawn close. Oriental and quietly elegant, Velvet Serenity is a diffuser oil for unhurried evenings and bedrooms in winter — refined comfort that asks nothing of the room but stillness.
Tobacco Oud
AED 157.50
Smoky labdanum smoulders first, then opens onto an intoxicating heart of rose, patchouli, and saffron before sinking into a base of oud, sandalwood, and cedar. Woody and quietly opulent, Tobacco Oud is a diffuser oil that wraps a room in the hush of a private lounge — best after dark, in a study or low-lit den, through the long evenings of winter. Pour it into the Ensō and let the warmth gather.
Avenue No. 1
AED 210
Luminous elemi and olibanum rise through smoky styrax and a whisper of bitter wormwood, opening onto a heart where geranium and rose meet the slow heat of pimento. Beneath, vanilla pools into rockrose, vetiver, musk, and patchouli. Oriental and elegantly warm, Avenue No. 1 is a diffuser oil with a cosmopolitan polish — at home in a living room or entryway, evenings and cooler months especially.
Black Tea and Fig
AED 157.50
Black Tea and Fig holds the hush of a lamplit study. Lemon and fig open bright and ripe, then a spiced heart of geranium, clove, anise, cinnamon, and neroli deepens the room. Caramel, vanilla, tonka, and musk settle into a long, opulent warmth. An Oriental diffuser oil for evenings in a lamplit lounge or library, richest through autumn and winter.
Top Of The World
AED 157.50
Top Of The World opens on altitude — lemon and bergamot catching the light, an ozonic clarity like air at the summit. Beneath that brightness, patchouli, musk, and sandalwood lend quiet depth, settling onto cedarwood, amber, and a soft balsamic warmth. A fresh, citrus-woody diffuser oil for an entryway or a bright study, refined in any season, at its most luminous from spring through early autumn.
Elegant Enclaves
AED 183.75
Elegant Enclaves opens like the hush of a well-appointed room. Golden honey leads, sweet and luminous, before a heart of chocolate and caramel deepens the air with edible warmth. Patchouli and sandalwood ground the whole in something quietly opulent. This gourmand-oriental diffuser oil suits sophisticated interiors and unhurried evenings — a sitting room, a study, the cooler months when comfort turns indulgent. For the Ensō.
Noire Vanille
AED 157.50
Noire Vanille trades in shadow and warmth. Toasted almond and a flicker of ginger open with quiet intrigue, melting into a powdery heart of orris, ylang-ylang, and orange blossom. Beneath, cedarwood and sandalwood smoulder around creamy vanilla and soft musk. A gourmand-oriental diffuser oil for low-lit evenings — bedrooms, lounges, and long winter nights that ask for something sensual.
Christmas Time
AED 157.50
Christmas Time gathers the whole season into one warm breath. Bergamot sparkles over strawberry, raspberry, and crisp apple, before a spiced heart of cinnamon, clove, and cedarwood turns the air to mulled wine by the fire. Pine needles, tonka bean, and vanilla settle into a soft, nostalgic glow. A fruity-woody diffuser oil for the Ensō, it fills a living room or hallway with festive comfort all winter long.
Atlantis
AED 183.75
Atlantis surfaces like a sunlit horizon. Lemon and orange spark bright and clean, then a lush heart of prune, apple, and raspberry mingles with gardenia and rose. Beneath it all, dry amber, sandalwood, musk, and patchouli leave a warm, lingering trail. This fruity-amber diffuser oil fills a living room or open kitchen with fresh opulence — an easy, blissful note for bright spring and summer days.
Marine Violet Serenade
AED 210
Crisp violet leaves and a bite of ripe peach open like sea air over an orchard, then the heart turns oceanic — marine notes drifting through lily and soft violet, calm as waves folding onto sand. Oakmoss, musk, and warm woods close it like sun-bleached driftwood. Marine and floral at once, Marine Violet Serenade is a diffuser oil that brings coastal stillness to a sunroom, bathroom, or open living space — loveliest across spring and summer.
Red Diamond
AED 183.75
Red Diamond keeps its secrets close. Saffron strikes first, spice-warm and faintly leathered, while jasmine turns the air sultry and full. Beneath, amberwood and ambergris glow with a smoky, resinous depth, settling onto a foundation of fir resin and cedarwood — woody, grounding, faintly mineral. A woody-oriental diffuser oil for low-lit lounges and evening rooms, it holds a space in quiet, unhurried opulence through autumn and winter.
Fleur de Mystère
AED 157.50
Fleur de Mystère leads you into a hidden garden after dark. Cassis, dewy green notes, and white peach open with cool intrigue before the heart blooms full and unhurried in rose. As night settles, oakmoss and smoldering fire balsam ground the scent in shadow and warmth. A floral, fruity-green diffuser oil for the Ensō, romantic in bedrooms and softly lit evenings, lovely across spring and fall.
Velvet Rouge
AED 157.50
Juicy peach and orange meet a curl of cardamom, then a heady heart of rum, davana, and jasmine turns warm and a little intoxicating. Velvet Rouge settles into vanilla, tonka, patchouli, and sandalwood — a fruity, spice-laced gourmand diffuser oil with a velvety, romantic glow. Pour it into the Ensō to wrap a bedroom or lamplit dining room in indulgent warmth, ideal for cool evenings and slow nights in.
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